New measures when travelling on Light Rail

25 March 2020

Transport for NSW understands the critical role that all modes of transport are playing as the state deals with the Coronavirus outbreak.

Public transport is an essential service and Transport for NSW is working with all agencies and private operators to ensure our vital services keep running for all of our customers, especially for health and emergency services.

It is not business as usual at the moment but we know our network remains a critical part of your daily lives and we are committed to keeping these essential services running.

We’ve already seen a reduction in the number of people using public transport, which is helping people comfortably distance themselves from others, helping to limit the spread of Coronavirus on our network.

To protect the health of our drivers on the light rail we are asking customers to please board and be seated as directed away from their cabin.

Tram doors are now opening automatically at platforms to minimise contact with trams. This applies to all services.

Transport for NSW has also implemented measures to ensure the safety of our customers and staff travelling on our network and include:


·       Stringent cleaning regimes

·       Increased public health messaging at stations and Transport offices

·       The provision of hand sanitiser across high volume stations across the network

·       Set up of a dedicated COVID-19 incidents and scenarios Taskforce

·       Staff to validate tickets without contact via Opal card payment

·       Advice to customers around usage of the rear door Opal card reader and distance between them and our bus drivers

·       Advice to customers to travel outside peak travel times

In addition automated pedestrian crossings at traffic signals within the Sydney CBD are active 24 hours a day to help limit the spread of coronavirus.

You do not have to push the button at signalised crossings to safely cross the road in the CBD.

Transport for NSW would like to thank our customers and staff across NSW for their ongoing support during this time.

Keep up-to-date with the latest information and advice about novel coronavirus (COVID-19) at