Sydney Light Rail information hub

Transport for NSW has put in place a mobile community information centre, travelling across the CBD and South East to provide the community with more information about the project.

Our trambassadors will be around to answer questions about construction and traffic arrangements.

Alternative accommodation

Under planning approval conditions, ALTRAC is required to offer alternative accommodation to residents where it proposes three consecutive nights of work involving high impact construction noise.

For more information email projects@transport.nsw.gov.au or for urgent enquiries call the 24-hour construction response line on 1800 775 465.   

Business forums

The CBD and South East Light Rail will deliver significant economic benefits for Sydney. Constructing the light rail through a busy urban environment will not be without challenges however keeping Sydney open for business during this process is a primary goal of the project team.

Access to businesses and properties will be maintained during construction and operation of the light rail and Transport for NSW is working with businesses to ensure they have the information and support they need to understand and adjust to the changes required during construction.

Business forums have been established across the CBD and South East Light Rail route. There are three business forums:

  • CBD
  • Surry Hills / Moore Park
  • Randwick / Kingsford / Kensington

These forums provide a regular opportunity for businesses to learn more about the project, its potential impacts and how they can best prepare for construction. If you would like to attend the next business forum in your area, please contact Sydney Light Rail by emailing projects@transport.nsw.gov.au call 1800 684 490.

You will be required to register before attending any of the business forums.

Sydney Light Rail Business Forum Terms of Reference 

Business Reference Group

The Sydney Light Rail (SLR) Business Reference Group has been established as a consultative group to make recommendations on initiatives that would support businesses along the alignment through the construction period. It is intended that the SLR Business Reference Group will run until the completion of construction of the CBD and South East Light Rail.

Sydney Light Rail Business Reference Group Terms of Reference

Minutes from previous meetings can be found in our library section under Business and Community Information

Parking and loading in Surry Hills

Loading Zone access is a key priority throughout light rail construction. By working directly with businesses and residents new loading zones have been created in nearby streets to service the Devonshire Street precinct, while others have been relocated. The hours of operation for some loading zone areas have been extended to provide greater opportunity for deliveries to be scheduled outside of peak hours. For more information, see our Surry Hills parking and loading zones map.

Travel Choices

Travel Choices is a free, dedicated business resource, which prepares organisations of all sizes for changes to the transport and road network and promotes long-term travel behaviour change.

Since August 2015, the Travel Choices team has worked with more than 640 organisations in the Sydney CBD offering a range of support, including one-to-one consulting, group workshops, management briefings and ongoing information, advice and resources.

For information on how you and your business can get involved, contact the Travel Choices team directly by emailing travelchoices@transport.nsw.gov.au or calling 1800 632 500.

Small Business Assistance Program

The Small Business Assistance Program has now closed to new applicants

Since 2017, the Small Business Assistance Program has supported small businesses on the light rail alignment who believe they  were impacted by major civil construction of the light rail project taking longer than initially advised. To date, the Small Business Assistance Program (the Program) has provided more than $40.7 million in financial assistance to 180 small businesses.

As major civil construction for the light rail project is now complete and tram  testing is underway from Randwick to Circular Quay, the Program is now closed to new applicants.

Small businesses already in the Program

Small businesses that have previously been assessed for financial assistance under the Program may be eligible for a final round of assistance for the period up until 30 September 2019.

Final rounds of assistance will be  assessed as quickly as possible, once all of the required financial information  is  provided. On average, applications are assessed  within four weeks of the financial information being received.

If your small business has previously been assessed under the Program, the Small Business Assistance team will contact you and let you know your assessment status.  For any further questions please contact the team at: SLRBizassistance@transport.nsw.gov.au or call 0477 477 776.

The Office of the NSW Small Business Commissioner (OSBC) provides a range of support and assistance to small businesses. For more information, you may wish to contact them directly on the helpline 1300 795 534 or visit www.smallbusiness.nsw.gov.au

You may also be interested to know about Business Connect , a personalised NSW Government program that provides assistance to help start or grow a business.

For more information see the Small Business Assistance Program Fact Sheet 

Community forums

Transport for NSW is working closely with communities across the CBD and South East Light Rail route to provide up-to- date information on the project, construction and potential impacts.

Community forums have been established in precincts across the CBD and South East Light Rail route. There are three community forums:

  • CBD
  • Surry Hills/ Moore Park
  • Randwick / Kingsford / Kensington

These forums will be a regular opportunity for the community to learn more about the project, and how they can best prepare for construction.  If you would like to attend the next community forum in your area, please contact Sydney Light Rail by emailing projects@transport.nsw.gov.au or call 1800 684 490.  You will be required to register before attending any of the community forums.

Sydney Light Rail Community Forum Terms of Reference

Community Reference Group

The Sydney Light Rail (SLR) Community Reference Group has been established as a consultative group to provide advice and make recommendations on initiatives that would engage and support communities affected along the alignment, including identifying potential mitigations of impacts during the construction period. It is intended that the SLR Community Reference Group will run until the completion of construction of the CBD and South East Light Rail.

Sydney Light Rail Community Reference Group Terms of Reference

Minutes from previous meetings can be found in our library section under Business and Community Information

Business Connect

The construction of the CBD and South East Light Rail could change the way businesses operate. Business Connect is a personalised NSW Government program that provides trusted advice to help start or grow a business.

An advisor can visit your business and help you:

  • adapt your business to reach new customers online
  • manage revenue and cash flow
  • attend a workshop or seminar


To talk to an advisor, call 1300 134 359 or visit industry.nsw.gov.au/businessconnect